Terms of Use

1. Introduction

Welcome to Proc360! We offer a simplified procurement process that ensures an efficient, consolidated supply chain that aligns with your vision, from start to finish. Proc360 is provided to you by Checkit Limited, an entity registered under the Laws of the Federal Republic of Nigeria. These Terms of Use govern your use of our service. As used in these Terms of Use, "Proc360 service", "our service" or "the service" means the service provided on the Proc360 platform located at checkitprocure.com/products/proc360 and https://proc360.app (“the Website”), including all features and functionalities, website, and user interfaces, as well as software associated with the Service.

By using Proc360, you are deemed to have read and agreed to the Terms and Conditions as may be reviewed from time to time. The following words used in this Statement of Terms and Conditions, Privacy Policy and any or all Agreements shall have the following meaning: "User or Customer", "You" and "Your" refers to you, the person using Proc360 and accepting this Terms and Conditions. "The Company", "Ourselves", "We", “Proc360” and "Us", refers to Proc360 Integrated Customer Rewards Services. "Party", "Parties" refers to both the User and ourselves, or either the User or ourselves.

Please carefully review these terms and conditions of use before using this site or accessing any data here. Any use of this website creates a binding agreement to comply with these terms and conditions. If you do not agree to these terms without limitation or exclusions, you must exit this site immediately.

2. User Agreement

The following are terms of a legal agreement (the “Agreement”) between you, individually, and the Company that sets forth the terms and conditions for your use of this website at proc360.app, including any subdomain thereof (the “Site”). The Site is owned and operated by Checkit Limited. This Site is being provided to you expressly subject to this Agreement. By accessing, browsing and/or using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement and to comply with all applicable laws and regulations. The terms and conditions of this Agreement form an essential basis of the bargain between you and Proc360.

Proc360 reserves the right to amend this Agreement at any time and will notify you of any such changes by posting the revised Agreement on the Site. You should check this Agreement on the Site periodically for changes. All changes shall be effective upon posting. Your continued use of the Site after any change to this Agreement constitutes your agreement to be bound by any such changes. We may terminate, suspend, change, or restrict access to all or any part of this Site without notice or liability.

3. Our Services

Proc360 offers a simplified and efficient full-service procurement solution for sourcing products for its users (“Agreed Service”);

We guarantee a professional and independent service and will exert every effort to perform the Agreed Service with the utmost care, as can reasonably be expected.

We are entitled to engage third parties for the performance of the Agreed Service at our discretion.

The performance of the Agreed Service is based on the information provided by the user. If the information has to be changed, this may have consequences for any established planning. We are never liable for adjusting the planning. If the commencement, progress, or delivery of the Agreed Service is delayed because, for example, the User has not supplied all the requested information or has not provided it on time or in the desired format, does not provide sufficient cooperation, a possible advance has not been received in time or other circumstances, which are at the expense and risk of the user, there is a delay, We are entitled to a reasonable extension of the delivery or completion period. All damage and additional costs as a result of delay due to a cause as mentioned above are for the account and risk of the User.

We reserve the right but are not obligated, to limit the performance of the Agreed Service to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, set transaction limits. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or delivery address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

We will not knowingly facilitate the procurement of illegal items and takes all reasonable steps to prevent such transactions. However, You bear full responsibility for ensuring that any products ordered comply with applicable laws and regulations. You shall be solely liable for any legal consequences arising from the procurement, possession, or use of prohibited or unlawful items.

All orders placed on Proc360 must be paid exclusively via the Your Proc360 wallet. You are responsible for maintaining sufficient wallet funds to cover their transactions. Failure to do so may result in order delays or cancellations in accordance with Proc360’s policies.

4. Proc360 Community

The Proc360 Community (“Community”) is an online platform provided by Proc360 that brings together users, customers, partners, and stakeholders to engage, share knowledge, collaborate, and support each other around Proc360’s supply chain solutions and ecosystem. The Community serves as a space for discussion, networking, learning, and information exchange related to the Proc360 platform and its services.

5. Wallet Service

Proc360 through its designated Payment Processor provides the following wallet service:

1. processing In-Store and Online Payments made by you.
2. authorization of such payments.
3. Payment for Proc360 services.
4. Sending money to vendors/suppliers.
5. settlement of such Payments with the Merchant at the Settlement Currency; and
6. Refund funds when the refund request has been approved.
7. other related services and ongoing technical support in connection with any of the above.

Proc360 does not operate as a bank, financial institution, or custodian of any funds. As such, we do not directly hold, manage, or control any of the funds in your wallet. Our Wallet Services provide you with a means to manage prepayment for your orders.

You are entirely responsible for maintaining the security and confidentiality of your wallet's private keys and/or passwords. Any loss or compromise of this information may result in unauthorized access to your wallet and loss of funds. Proc360 is not responsible for any such losses.

Proc360 shall not be liable for any losses, damages, claims, or expenses that You may incur as a result of Your use of the Wallet Services, including but not limited to losses resulting from technical failures, hacking, fraud, errors, or the loss of Your private keys and/or passwords.

You agree to indemnify, defend, and hold harmless Proc360, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of the Wallet Services or your violation of any part of this Agreement.

6. Shipping and Return

Our goal is to offer you the best shipping options, regardless of your location. At all times, we will ensure that we provide the very highest levels of responsiveness to you.

Shipping time varies by location.

Shipping costs are calculated based on shipping method (air or sea) and product weight/volume.

The final shipping cost will be displayed on the invoice before the payment is completed.

Please note that you are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost, because it varies widely around the world.

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are solely your responsibility (tariffs, taxes, etc.).

Proc360 acts solely as a facilitator of shipments and is not the carrier. We disclaim all liability for any loss, damage, delay, or other issues caused by the carrier or during transit. Users agree to indemnify and hold Proc360 harmless from any claims, damages, or losses arising from the shipment.

Any complaints regarding shipment condition or discrepancies must be submitted in writing within three (3) days of receipt of the goods. Users must record the unboxing process as evidence. Complaints without adequate evidence, including unboxing videos or photos, will not be considered valid.

Payments for shipments must be made only into the designated accounts provided by Proc360. Payment can be made either upon receipt of the invoice or prior to the arrival of the cargo. A demurrage fee will be charged for shipments not collected within ten (10) days following arrival.

Payments may be made in Nigerian Naira or US Dollars. When conversion is necessary, the exchange rate applicable on the payment date will be used for all currency conversions.

Shipments not collected within two (2) months of arrival are subject to auction without further notice.

Proc360 assumes no responsibility for damages caused by the supplier, such as fragile items, poorly packed or improperly sealed liquids, except for goods directly sourced by Proc360. If a quality check service was not booked, Proc360 is not responsible for incomplete or missing quantities.

The actual weight of goods may vary by ±0.5 kg due to scale differences. Chargeable cubic meter (CBM) measurements for sea freight may vary by ±0.05 CBM due to container loading conditions.

Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Changes to the returns or refunds policy shall be effective in respect of all purchases made from the date of publication of the change on our website.

Our rules on refunds shall be exercised at our discretion, subject to applicable Nigerian laws. We may offer refunds, at our discretion, with respect to the product price:

1. local and/or international shipping fees (as stated on the refunds page); and
2. by way of store credits, wallet refunds, vouchers, mobile money transfers, bank transfers, or such other methods as we may determine from time to time.

7. Storing

Proc360 provides virtual warehouse facilities located across various regions to enable users to store their goods securely. Users may send items to their designated virtual warehouse, where Proc360 assumes responsibility for inventory management, storage, and security of the stored goods.

Additional services such as inspection, insurance, and handling are available as optional add-ons and may be subject to separate fees and terms.

Proc360 reserves the right to refuse acceptance of any items that do not comply with its policies, pose safety hazards, or otherwise fail to meet its acceptance criteria.

While Proc360 will exercise due care in managing inventory and storage, users acknowledge that Proc360’s liability is limited in accordance with the terms outlined in this Agreement and applicable law.

8. Limitations of Use

The copyright in all material on this Site, including without limitation the text, data, articles, design, source code, software, photos, images and other information (collectively the “Content”), is held by Proc360 and is protected by Nigerian law and International copyright laws or treaties. You agree that the Content may not be copied, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the express prior written consent of Proc360. You acknowledge that the Content is and shall remain the property of Proc360. You may not modify, participate in the sale or transfer of, or create derivative works based on any Content, in whole or in part. The use of the Content on any other website, including by linking or framing, or in any networked computer environment for any purpose, is prohibited without Proc360’s prior written approval.

All data obtained from or provided by Proc360, regardless of the method of delivery, is explicitly prohibited from publication and distribution and is subject to the Proc360 Data Terms of Use. Moreover, you agree not to use data provided by Proc360, regardless of the method of delivery, for any competing purposes, and you agree to only use such data to permit investment using the products or services of Proc360.

You also may not, without Proc360’s express written permission, “mirror” any material contained on this Site on any other server. Any unauthorized use of any Content on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications statutes and regulations.

You agree to use the Content and Site only for lawful purposes. You are prohibited from any use of the Content or Site that would constitute a violation of any applicable law, regulation or rule of any nationality, state, or locality or of any international law or treaty, or that could give rise to any civil or criminal liability. Any unauthorized use of the Site, including but not limited to unauthorized entry into Proc360’s systems, misuse of passwords, or misuse of any information posted on the Site, is strictly prohibited. Proc360 makes no claims concerning whether the Content may be downloaded or is appropriate for use outside of Nigeria. If you access this Site from outside of Nigeria, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction. Your eligibility for particular products or services is subject to final determination by Proc360.

You must be 18 years of age, or the age of majority in your territory or country, to use the Proc360 service. Proc360 would normally advise you where age restriction applies.

You agree not to post, upload, publish, display, transmit, share, store or otherwise make or attempt to make publicly available on the Site or on any other website, or in any email, blog, forum, medium or other communication of any kind, any private or personally identifiable information of any Proc360 member or other third party, including, without limitation, names, addresses, phone numbers, email addresses, Social Security numbers, driver’s license numbers, or bank account or credit card numbers, whether or not such private or personally identifiable information is displayed on or ascertainable from the Site, or obtained or obtainable from sources unrelated to the Site (such as from a “Google® search” or other online research).

9. Trademarks

Proc360 (including the Proc360 logo), www.Proc360.com.ng, and all related logos (collectively the “Proc360 Trademarks”) are trademarks or service marks of Proc360.

Other company, product, and service names and logos used and displayed on this Site may be trademarks or service marks owned by Proc360 or others.

Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Proc360 Trademarks displayed on this Site, without our prior written permission in each instance.

You may not use, copy, display, distribute, modify or reproduce any of the trademarks found on the Site unless in accordance with written authorization by Proc360.

Proc360 prohibits the use of any of the Proc360 Trademarks as part of a link to or from any site unless establishment of such a link is approved in writing by Proc360 in advance.

Any questions concerning any Proc360 Trademarks, or whether any mark or logo is a Proc360 Trademark, should be referred to Proc360

You shall not, directly or indirectly, reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying structure, or proprietary algorithms of the Proc360 technology, software, or any part thereof. This prohibition extends to any modification, adaptation, translation, or creation of derivative works based on the Proc360 technology.

10. Third-Party Applications and Sites

This site may contain links to websites controlled, owned, and operated by third parties (the “third-party sites”). Proc360 cannot control and has no responsibility for the accuracy or availability of information provided on the third-party sites. You acknowledge that use of any third-party sites is governed by the terms of use for those websites, and not by this Agreement. Links to third-party sites do not constitute an endorsement or recommendation by Proc360 of such sites or the content, products, advertising, or other materials presented on such sites, but are only for your convenience, and you access them at your own risk. Such third-party sites may have a privacy policy different from that of Proc360, and the third-party site may provide less security than this Site. Proc360 is not responsible for the content of any third-party websites, nor does Proc360 make any warranties or representations, express or implied, regarding the content (or the accuracy of such content) on any third-party websites, and Proc360 shall have no liability of any nature whatsoever for any failure of products or services offered or advertised at such sites or otherwise.

11. Electronic Communication

Whether you choose to participate on the Site as a borrower or in any other manner, from time to time, you will receive disclosures, notices, document,s and information (“Communications”) as required by law from Proc360 or our respective agents (collectively, “we” or “us”). This section informs you of your rights when receiving Communications from us electronically. You are advised to take note of the following:

1. Electronic Communications. You agree that all Communications from Proc360 and our respective agents relating to your use of the Site or related services may be provided or made available to you electronically by e-mail or at the Site. You have the right to receive a free paper copy of any Communication by contacting us in the manner described below. We may discontinue electronic provision of Communications at any time in our sole discretion.
2. Scope of Consent. Your consent to receive Communications and do business electronically, and our agreement to do so, applies to all of your interactions and transactions to which such Communications relate, whether between you and Proc360 or any of its Agents.
3. Hardware and Software Requirements. To access and retain the Communications electronically, you will need to use a device with an internet connection and an up-to-date browser capable of opening portable document formats (“PDF”) and a valid email address that has been provided to Proc360. You acknowledge that you can receive and access communications in the formats described herein.
4. Mobile Technology. If you are accessing our platform electronically through a mobile device, such as a tablet, smartphone, or similar device, you must be able to print and save the transmitted Communications. You can find apps that support printing and saving for most mobile devices through your mobile device’s app store. If your mobile device does not have this functionality, you must access our website through alternate means that provide you with the ability to print and save the Communications.
5. Withdrawing Consent. You may withdraw your consent to receive Communications electronically by contacting us in the manner described in this Agreement. The withdrawal of your consent will not affect the legal validity and enforceability of any pending transactions through the Proc360 platform, or any electronic Communications provided or business transacted between us prior to the time you withdraw your consent.
6. Assignment. In addition, you further acknowledge that your consent to have all Communications provided or made available to you in electronic form and to do business on or through the Proc360 platform is assignable to any entity that succeeds Checkit Limited.
7. Changes in Your Contact Information. You agree to keep us informed of any changes in the telephone number, email and mailing address you provide to us so that you continue to receive all Communications without interruption. You can contact us by email at main@checkit.com.

12. Disclaimer of Warranties

None of Proc360, its parent, any of its affiliates, providers or their respective officers, directors, employees, agents, independent contractors or licensors (collectively the “Proc360 Parties”) guarantees the accuracy, adequacy, timeliness, reliability, completeness, or usefulness of any of the Content and the Proc360 Parties disclaim liability for errors or omissions in the Content.

This Site and all of the Content is provided “as is” and “as available,” without any warranty, either express or implied, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement or title. Additionally, there are no warranties as to the results of your use of the Content. Proc360 Parties do not warrant that the Site is free of viruses or other harmful components. This does not affect those warranties which are incapable of exclusion, restriction or modification under the laws applicable to this Agreement.

The Proc360 Parties may discontinue or make changes in the Content and Site at any time without prior notice to you and without any liability to you. Any dated information is published as of its date only, and the Proc360 Parties do not undertake any obligation or responsibility to update or amend any such information. The Proc360 Parties reserve the right to terminate any or all Site offerings or transmissions without prior notice to you. This Site could contain technical inaccuracies or typographical errors. Use of this Site is at your own risk.

13. Limitation of Liability and Indemnification

Under no circumstances will the Proc360 Parties be liable for any damages including general, special, direct, indirect, incidental, consequential, punitive or any other damages (including, without limitation, lost profits or business interruption) of any kind whether in an action in contract or negligence arising or relating in any way to the use or inability to use by any party of the content, the Site or any third-party site to which this Site is linked, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Proc360 Parties, or its representatives, are advised of the possibility of such damages, losses or expenses. The Proc360 Parties are not liable for any defamatory, offensive, or illegal conduct of any user. Your sole remedy for dissatisfaction with this Site is to stop using the Site. If your use of materials from this Site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof. If the foregoing limitation is found to be invalid, you agree that the Proc360 Parties’ total liability for all damages, losses, or causes of action of any kind or nature shall be limited to any amount paid on account of subscription for the Proc360 Service.

You agree to indemnify and hold harmless Proc360 Parties from and against any and all claims, losses, expenses, demands or liabilities, including attorneys’ fees and costs, incurred by the Proc360 Parties in connection with any claim by a third party (including any intellectual property claim) arising out of (i) materials and content you submit to, post to or transmit through the Site, or (ii) your use of the Site in violation of this Agreement or in violation of any applicable law. You further agree that you will cooperate fully in the defense of any such claims. Proc360 Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such claim or matter without the written consent of Proc360. You further agree to indemnify and hold harmless Proc360 Parties from any claim arising from a third party’s use of information or materials of any kind that you post to the Site.

14. Site Monitoring

Proc360 has no obligation to monitor the Site; however, you acknowledge and agree that Proc360 has the right to monitor the Site electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Site, present marketing or other promotional offers to you either on the Site or on a third party site, or to protect itself or other users of the Site.

15. Submissions to the Site

All remarks, discussions, ideas, concepts, know-how, techniques, graphics or other submissions communicated to Proc360 through this Site or in any other manner (collectively, “Submissions”) will be deemed and remain the property of Proc360, and Proc360 is entitled to use any Submission for any purpose, without restriction or compensation to the individual who has provided the Submission. Proc360 shall not be subject to any obligations of confidentiality regarding Submissions except as expressly agreed by Proc360 or as otherwise required by applicable law. Nothing herein contained shall be construed as limiting Proc360’s responsibilities and obligations under its Privacy Policy.

16. Use of Personally Identifiable Information

Proc360’s practices and policies with respect to the collection and use of personally identifiable information are governed by Proc360’s Privacy Policy.

17. Passwords & Account Access

The member who created the Proc360 account and whose Payment Method is charged (the "Account Owner") has access and control over the Proc360 account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the Account Owner should not reveal the password or any means of access to the Proc360 Service and Payment Method associated with the account to anyone, including API Keys. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account.

You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the Proc360 website and not through a hyperlink in an email or any other electronic communication, even if it looks official.

At all times, we expect to engage directly with the individual or business entity that completed the registration, thereby strictly prohibiting impersonation or acting as an intermediary. Additionally, the reselling of Proc360’s services is expressly prohibited.

We can terminate your account or place your account on hold in order to protect you, Proc360, or our partners from identity theft or other fraudulent activity.

We will not be liable for any loss or damage arising from failure to protect account credentials.

18. Availability

This Site is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to applicable law or regulation. By offering this Site and Content, no distribution or solicitation is made by Proc360 to any person to use the Site or Content in jurisdictions where the provision of the Site and/or Content is prohibited by law.

If any transaction conducted by you on Proc360 is declared contrary to any law or regulation within your jurisdiction, any loan or credit advanced to you by Proc360 will become immediately due and repayable to Proc360 in addition to any interest that may have accrued on the loan.

19. Termination

This Agreement is effective until terminated by Proc360. Proc360 may terminate this Agreement at any time without notice, or suspend or terminate your access and use of the Site at any time, with or without cause, in Proc360’s absolute discretion and without notice. The following provisions of this Agreement shall survive termination of your use or access to the Site: the sections concerning Indemnification, Disclaimer of Warranties, Limitation of Liability, Waiver, Applicable Law and Dispute Resolution, and General Provisions, and any other provision that by its terms survives termination of your use or access to the Site. Furthermore, in the event of termination, any loan or credit advanced to you for purchases on Proc360 shall become immediately due and repayable to Proc360. Proc360’s right to recover the loan or any part of it or interest shall survive the termination of this Agreement.

20. Waiver

Failure by Proc360 to enforce any of its rights under this Agreement shall not be construed as a waiver of those rights or any other rights in any way whatsoever.

21. Additional Terms

Certain sections or pages on the Site may contain separate terms and conditions of use, which are in addition to the terms and conditions of this Agreement. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.

22. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of the Agreement shall remain in full force and effect.

23. General Provisions

This Agreement supersedes any previous Terms of Use Agreement to which you and Proc360 may have been bound. This Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Neither the course of conduct between parties nor trade practice shall act to modify any provision of the Agreement. All rights not expressly granted herein are hereby reserved. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section.

24. Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political or religious insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.

Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

25. Contacting Us

To find more information about our service and its features or if you need assistance with your account, please visit the Proc360 Help Centre on our website or contact us by e-mail at main@checkit.com. In certain instances, Customer Service may best be able to assist you by using a remote access support tool through which we have full access to your computer. If you do not want us to have this access, you should not consent to support through the remote access tool, and we will assist you through other means. In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our website, these Terms of Use will control.